- The biggest reason restaurants stay on software they dislike is fear of the switch. So we take that part on ourselves - free.
Change your system without closing for a day
Four steps, no downtime
You keep trading throughout. Nothing switches off until you say so.
01. We look at what you have
We check what system you are on, what data matters to you, and what you want to keep.
02. We rebuild your menu
Your menu, prices, modifiers and categories, built in Orderly by us. You review it, we fix anything wrong.
03. We run side by side
Orderly runs alongside your current till so your team can get comfortable with zero risk.
04. You switch when ready
We go live at a slow hour, stay on the phone through your first busy service, and your old system goes off.
Ruhan Plaza, Kahawa Sukari
Kiambu, Kenya
What we move for you
- Your full menu - items, prices, categories, sizes and modifiers
- Your staff list and their roles
- Your table or floor layout
- Supplier and stock lists, if you keep them
- Customer contacts, where your current system lets you export them
And what we promise, so this never happens again
| No long contract | Monthly or annual. Leave when you want, no termination fee. |
| No proprietary hardware | Orderly runs on ordinary Android tablets and phones that stay yours. |
| Your data is yours | Ask and we export everything - menu, sales history, customers. No arguments. |
| No cut of your payments | A flat monthly fee. We never take a percentage of what you sell. |
| Cancel without a queue | Tell your account manager. It is done. No ticket system, no runaround. |
Switching questions
Packages are priced per branch, per month: Orderly Starter KES 3,500, Growth KES 7,000, Pro KES 15,000 and Enterprise KES 25,000. Most restaurants choose Growth, which includes online ordering and delivery.
Starter if you mainly want to get online with a proper till. Growth if you also want online ordering and delivery - this is the popular one. Pro for the complete toolkit including your own app and full inventory. Enterprise for multiple branches.
No. Global systems advertise a low monthly price then add card-processing fees on every transaction, so a plan listed cheaply can bill many times more once extras switch on. Orderly is a flat monthly fee per branch with no cut of your sales.
No. Your customers pay a small service fee of KES 1 to 10 per order, and delivery fees go straight to the rider. Your food revenue stays yours.
No. There are no multi-year terms and no early-termination penalties, which is a common complaint about international systems. Pay monthly, or pay annually and get two months free.
Yes, at any time. Most restaurants start on Starter or Growth and move up as they add online ordering, delivery or more branches.
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