Every ticket on a timer.
Chapati ×4COOKING
Wings ×6DELIVERY
UgaliREADY · TABLE 9
The cloud kitchen trap
No dining room means the marketplaces set the terms: commission on every order, and no way to reach your customers.
What delivery-only operators face
No walk-ins means no fallback.
Commission on every single order
There is no walk-in revenue to balance the commission.
No customer relationship
Repeat buyers still belong to the platform. You cannot text them.
Several brands, one kitchen
Running more than one concept makes menus and stock hard to keep apart.
Delivery you do not control
Late riders and cold food become your bad review.
What the delivery apps really cost you.
Move some orders to your own Orderly channels and see what you keep. Change any number.
| Apps only | With Orderly | |
|---|---|---|
| Orders on apps | ||
| Commission paid | ||
| Orderly plan | 0 |
Orders from your own channels (your online store, table QR, kiosk, app) pay no app commission. Move the sliders to your numbers.
Riders, on a map.
What Orderly changes
- Your own ordering page, with no commission
- Every customer is yours: name, number, order history
- Our riders deliver for you. The fee goes to the rider
- All orders in one queue
- Your TikTok and Instagram linked to your page
Keep the marketplaces for discovery. Move the regulars to your own channel. That is the model that works.
Proof: In my pilot, delivery went from 40 minutes to 10, and one client grew from 1 bike to 5.
“Since we moved to Orderly, our delivery orders have tripled.”
“I have reduced my delivery time and no orders are forgotten, thanks to Orderly.”
Which plan fits?
| If you are | Plan (per branch, per month) | Why |
|---|---|---|
| One delivery brand | Orderly · KSh 5,000 | Your own online store, M-Pesa and riders, with no commission |
| Busy, and want to spot problems early | Orderly Plus · KSh 10,000 | Everything in Orderly, plus warnings before the kitchen falls behind |
| Several counters or kitchens | Orderly AI Ultra · KSh 25,000 | More counters and more control |
Compare all plans · Founding 100: hands-on onboarding · Book a free demo
Cloud kitchen questions
Yes. You get your own ordering page with your menu, photos and ordering built in.
Marketplaces take a commission on every order and keep the customer details. On your own ordering page I take no commission, and the customer is yours: name, number and order history.
Not necessarily. The smart model is hybrid: use marketplaces for discovery, then move known customers to your own channel where you keep the margin and the relationship.
You do. Names, phone numbers and order history sit in your account, so you can build real loyalty instead of renting access to your own customers.
Yes. Take and confirm orders, and send updates, on the channel Kenyans actually use.
Your customers can order from your own online store and your QR table menu. Both work on any phone and can be added to the home screen like an app. Store apps for iOS and Android are pending approval in October.