Restaurant Delivery Management System

Manage restaurant deliveries from one system. Assign riders, track locations using Google Maps, monitor delivery status, and keep payments and orders fully synchronized.

Delivery Built Into Your Operations

Orderly’s Delivery Management system is designed for restaurants that handle deliveries daily. Instead of juggling calls, WhatsApp messages, and handwritten notes, all delivery orders are managed directly inside the platform.

Delivery is not treated as a side feature. It is fully integrated with POS, payments, and reporting.


Centralized Delivery Orders

All delivery orders appear in one place:

  • Orders from POS
  • Orders from QR or online channels
  • Takeaway converted to delivery

Staff can see delivery status instantly without switching systems.


Rider Assignment & Tracking

Managers can:

  • Assign orders to specific riders or drivers
  • Track delivery progress in real time
  • Monitor which orders are pending, en route, or completed

This improves accountability and reduces delivery delays.


Google Maps Integration

Delivery locations are visualized using Google Maps, allowing:

  • Accurate address confirmation
  • Easier navigation for riders
  • Reduced wrong-location deliveries

This is especially important in dense urban areas.


Real-Time Delivery Status

Each delivery order has a clear status:

  • Preparing
  • Ready for dispatch
  • Out for delivery
  • Delivered

This visibility helps staff answer customer inquiries confidently without guessing.


Integrated Payments & Reconciliation

Delivery payments are tracked alongside dine-in and takeaway:

  • M-Pesa, cash, and other payments recorded correctly
  • Delivery fees accounted for
  • Clear end-of-day reconciliation

No more chasing missing delivery payments.


Ideal for Restaurants & Cloud Kitchens

Delivery Management works well for:

  • Restaurants offering in-house delivery
  • Cloud kitchens
  • Takeaway-focused businesses
  • Hybrid dine-in + delivery operations

As delivery volume grows, the system scales without breaking workflows.


Improves Customer Experience

With better tracking and faster deliveries:

  • Orders arrive on time
  • Fewer customer complaints
  • More repeat business

Delivery stops being a headache and becomes a reliable revenue channel.


Connected to the Orderly Ecosystem

Delivery Management integrates seamlessly with:

  • POS
  • Payments & Billing
  • Staff Tracking
  • Reports & Analytics

Everything remains connected and visible.

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